FAQ's

SHIPPING POLICY

HOW LONG DOES IT TAKE FOR MY ITEM TO ARRIVE?  COVID 19 UPDATE  SOME ORDERS ARE EXPERIENCING DELAYS DUE TO COVID-19. STANDARD TIMELINES MAY NOT APPLY.
Once we receive your order, your order will be processed within 3-5 business days, due to COVID 19 expect delays. Orders are only processed on business days Monday through Friday. Saturday and Sunday are NOT considered business days.

*Please note that we have warehouses all over the world, therefore if you order multiple items, they may arrive at different times**

HOW DO I TRACK MY PACKAGE?
You can track the status of your order anytime by emailing our customer support desk at hellogirlsthatthink@gmail.com. We will get back to you within 48 Hours!

DO YOU SHIP INTERNATIONALLY?
We currently do no offer international shipping. This is something that we may have available in the near future.

RETURN POLICY
DO YOU OFFER RETURNS?
We strive to only provide our customers with the highest quality products, therefore each item is inspected before it leaves the warehouse. If by any chance you receive an item that is defective, you can send it back to us within 14 days for a FULL refund.

WHAT IS YOUR EXCHANGE POLICY?
We only replace items if they are defective or damaged on a case by case basis. If you have any questions please email us at hellogirlsthatthink@gmail.com.